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Zukan Pro, the trial, cancelling, refunds and restoring a purchase.
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Download ZukanCreate your accountYour first scanReading a card sheetWhat is free and what is ProWhich games Zukan supportsLanguage and currencyHow scanning worksTips for a clean scanThe scanner picked the wrong printingA card Zukan cannot findThe free scan limitBinder modeBuying modeAdd a card without scanningCondition, price paid and notesRemove a cardSet completionThe binder, the showcase and the trade listThe watchlistCards at the graderSync and backupsMoving to a new phoneWhere prices come fromA price that looks wrongWhat "No recent sales" meansPrice history and alertsYour collection's valueThe Market tabPrices are not updatingSigning in and signing outI did not receive my sign-in emailExport your collectionDelete your data or your accountWhat Zukan knows about youYour collection on the webWhat Zukan Pro includesThe free trialCancel your subscriptionRefundsPro is missing on my phoneThe purchase failedHow badges are earnedThe streak badgesShare your collectionThe camera does not openAlerts are not arrivingUsing Zukan offlineReport a bugWho makes ZukanIs Zukan affiliated with Pokémon or a card publisher?Press and partnerships
- What Zukan Pro includesUnlimited scans, Binder and buying modes, the Market tab, the value graph, profit and loss, history, alerts and the report.
- The free trialThree days on the yearly plan, cancellable throughout, with the conversion date shown before you start.
- Cancel your subscriptionTwo taps from Settings. The link opens Apple or Google directly, so it is immediate.
- RefundsRefunds are decided and paid by Apple or Google, who took the payment. Here is where to ask.
- Pro is missing on my phoneRestore purchases from Settings. Pro follows the store account that bought it.
- The purchase failedYou were not charged. Check the store's payment method and try again.
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